Samsung 29 - Inch Flat Tv — Very Poor after sales service

Sir,
Myself Anand Gandhi resident of Nagpur(Mah). I bought a 29-inch flat TV in the month of september 2008. Just after a fortnight or so the picture tube blew. I called customer care and the complaint was addressed and a new picture tube was fitted. About a month or so after again the AV port was not working, the picture got tilted and the sound got very low. I again made the complint but they just said that they will address it in 24 hours but no one came. I am not sure if they are waiting for a year to get over so that they will say that now it is not covered under warranty. I also know that writing all this stuff is not going to help me in anyway, cos this is India, but I want to make other people aware that PLZ DO NOT BUY SAMSUNG PRODUCTS. THESE PEOPLE ARE JUST GOOD FOR NOTHING. THEY SIT THERE JUST TO MAKE SURE THAT THEY GET PAID ON TIME MONTHLY BUT DONT BOTHER ABOUT THE CUSTOMERS PROBLEM.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information