Samsung 40 Inch Lcd La40b 530 P7r Msl — White vertical line 4 inch thick on screen

Address:

East Delhi, Delhi

Dear All ,

We had puchased a Samsung LCD Model No 40B530 P7R MSL from M/s Neha Electronics , Shop No B-7 , DDA Shopping Complex Mayur Vihar Phase 1 , Pocket 1 vide their Invoice No 17207 Book No 345 dated 25/10/09 .

I had complained to Samsung Service on 19th September vide complaint no / Request No [protected] that there is White Vertical Line 4" thick visible on the screen .

Today their service engineer visited us and to our surprise and shock he tells us that their is a problem with the panel which needs to be changed . The cost of the panel is Rs 20,244/- Plus 12% VAT , Plus service charges .

I fail to understand what kind of poor quality products is Samsung producing which does not even last for even One Year and 4 months . He also tells me that there is no AMC on this and the warranty is valid only for One Year . Our misfortune that the product performed till twelve months got knocked off immediately after the warranty , fortunate for Samsung that it crossed the warranty period of one year .

I would like Samsung to take a note of above complaint and replace the panel free of cost .

Regards,

Pavan Mathur
167-B , Pocket 1 ,
Delhi - 110091
Mobile No - +91-[protected]
Tel No[protected]