[Resolved]  Samsung A / C — no service

Address:Chennai, Tamil Nadu

sir,
we have purchased an a/c in january of samsung 1.5 tonne for which the service wii be done in every three months but the company fail to make it so we made a request in toll no. of samsung[protected] and they gave the reference no.[protected] dated.07/05/2010 for further reference.for past ten days daily i am making call but no proper response from the service center.kindly take the necessary action.
thanking you yours sincerely
M.Navin([protected])
chennai.
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung India takes the cake for poor service...Its simple now..there is non existant service. my complaint for servicing two split A/Cs was registered on 27 March 2010...I was told that the engineer will immediately call and service my A/Cs. till now...no calls have been received and no one has visited me...in one word...there is no service from samsung india....

now i know why local service guys have business..and i am a guy who has samsung tv, theatre, videocam and A/Cs...but very soon the brand will have to change on all...defects are there and now no servicing...

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