[Resolved]  Samsung A. C. — A.C. Not cooling

Address:Thrissur, Kerala

Be very careful when purchasing home appliances, especially from Nandilath Irinjalakuda.

I bought samsung airconditioner 4 th december 2009 from nandilath world Irinjalakuda and I had problem with AC not coooling. I registered complaint 25th march and they are not responding, when we are making enquiry they are firing back and very badly and cheep way behaving.
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Aug 14, 2020
Complaint marked as Resolved 
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Samsung AC — Worst Service

I brough a new samsung AC on Feb 2008, I was informed that 4 Free service will be done every three monts for the first year, but have not seen any service engineers for one year. The AC is not cooling at all the service engineers are not attending the compliants properly some of them who i have seen are not fit to do an AC service at all. I am not sure will the samsung try to provide a better service and a better product or we may not see any samsung AC products in future. Not only AC I also brought a new Samsung refrigerator on Feb 2008, i was told that the installation will be done by the service engineers but no one turned up till now, I am not sure if there is duplicate products in the name of Samsung sold in the market or Samsung itself is producing that kind of products.
they are a bunch of liars. I have given up on them.

Samsung AC — Samsung AC worst service in the earth

I would like to bring the notice that besides our complaint provided 5 wks before, NO ACTION has been carried out by Samsung AC. I keep getting a tape recorded message from their service centre. It is one of the worst treatment they can pass it to their customers. Not sure, how long we need to live with these kind of service providers. I am highly disappointed with their service.
Not sure when will I get a service from them.

Hence forth, think twice before you buy a product of Samsung.

Rgds

Natarajan
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