| Address: | Mumbai Suburban, Maharashtra |
Dear Sir / Madam,
PFA the print screen of Samsung India Website where Samsung India had shown the S Beam feature in the Samsung SII Plus device. which currently they have removed it.
Sir/Madam, I am a 28 yr old working guy from a middle class family, Sir/Madam after a lot of saving and a lot of research for the best phone with less money I came to a conclusion that I will buy a Samsung Galaxy SII Plus, one of the primary reasons was because the Samsung India Website showed the feature of S Beam "The S Beam application builds on the functionality of the Android Beam™ feature in Android™. It allows you to easily share content with others using NFC and Wi-Fi Direct™. Sharing content with S Beam is fast and easy"
Based on this I purchased the phone on 15th of April 2013 after I got the phone and did a good research and got familiar with all the apps I realized that the 'S Beam' feature was missing from my phone.
I called them up and one of the reason they gave was 'Sir this feature is not in the Indian Galaxy SII plus' I was STUNNED I asked them to give me then a phone that has this feature and asked them why on earth then the Samsung India website showed on their page.
From then till now I'm just chasing the Samsung Customer Care to help me out. Im sending them mails and calling them but all I get is a reply 'Sir we are in process'
Sir/Madam, Please help me in getting value for my hard earned money.
Thank You in anticipation
Christopher Philips
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