[Resolved]  Samsung Ac — ACs broken down within 2 yrs. Warranty period

Address:

Mumbai Suburban, Maharashtra

We had purchased 2 x 1.5 Ton and 1 x 2 Ton Samsung AC from Vijay Sales, Kandivili
and installed it at Flat 102 Cosydell CHS Ltd., 91 St. Andrew's Road, Bandra, Mumbai - 400 050.

Within 16 months 1 x 1.5 Ton and 1 x 2 Ton AC have stopped working. On scrutiny the
technician said that the gas needs to be refilled. Now he says that the Condenser Coils
have gone, hence 2 new Condenser Coils and 2 refills need to be put for the ACs. And
it will cost Rs.9000/-

The Warranty period is 2 years, hence the Rs. 9000/- needs to be borne by Samsung not me.

Regards,
Neil D'Souza[protected]