[Resolved] Samsung Ac As12nb — AC Caught fire | |
I have purchased this unit from QRS Retail Ltd., your authorised retail outlet, 2 years back. The unit I believe is out of warranty. I had purchased 10 units from QRS Retail on that day for use in my Salon. Today my 1ton model AS12NB caught fire. The unit completely melted on one side before we were able to put out the fire. I have taken photographs of the same. In case you need them, please let me know. I have forwarded these picture to my Architect too. We demand to know, why a Samsung indoor unit caught fire. Is this a manufacturing fault ? Your service provider has never provided maintenance service during warranty. Why ? Please inquire into this matter on a war footing and replace my damaged unit at the earliest. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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please send contact details of you. I am facing many problems after purchased samsung AC unit from QRS.
so planning to sue against samsung and dealer QRS in consumer protection judicial court . so want to mention in documents that so many people facing problems from samsung AC due to its manufacturing fault.
rgds
shajikm