[Resolved]  Samsung — AC

Address:

Uttar Pradesh

To
The CEO
SAMSUNG India
Sub: Complaint against sewer code of negligence against Complaint/Job No.: [protected].
Dear Sir,
I Vijay Kumar Asst. Prof in NIT Allahabad, U.P., India, bought a Split AC in Allahabd U.P. whose details are attached.
Vexed from the repeated incomplete commitments from SAMSUNG AC (1.5 ton, Split) personnel. I am forced to bring this matter under your discretion after making so many calls (the details of these mobile numbers are Toll Free No.: [protected]; Service Center: [protected]; Javed: [protected](Given by Service Center); Store Allahabad: [protected]) for the complaint no. [protected] lodged on 18.07.2013 to different different staff, it was found that not at all any firm action taken against this complaint number and From last 15days they are telling me that you will get replacement in next day but i don't know how much this two days are long. I reside on the top floor of MNNIT building that gets too hot and it is very difficult to manage in that flat. Kindly take necessary administrative action since more than 15 days have been passed from the date of complaint.
Irritated from the extreme negligence I will finally be compelled to search for faster necessary action.
Thanking You

(Vijay Kumar)
Asst. Prof.
NIT Allahabad
U.P.-211004, India
Mob. No.: [protected]