[Resolved]  Samsung — poor quality,service and cheating attitude.

Address:

Ahmedabad, Gujarat

I have purchased your co's lcd tv model-samsung LA26B350F1LXL SR.NO.12713PBS700994 ON 11.10.2009 from your authorised dlr.M/S SHREE SAIBABA ELECTRONICS-STADIUM ROAD-AHMEDABAD.



I have visited your service station at naranpura ahmedabad due to some problem in lcd tv.



Your service engineer told me there is some problem in penal board,but he failed to give me the reasion for failure of penal board,even they have misbehaviour with me.

Why this penal failure within 17 months.No body give me satisfy answer and told me to replace the penal and there is no any warrenty of new penal and coast shown rs.12600.00.



I think this is very poor quality in your product.



Pl.note that v r comming from poor family.I also shocked when your all the engineers failed to give me reasion of failurity of penal board.



If you want more details pl.contact me on [protected] n [protected]



I hope for your quick and possitve action.
jagdish
dear sir,

Your technician dept contact me,He told me that You have to pay rs.12200.00appr.
for lcd penal and there is no any gaurrent/wareenty for the same.If you wil replace penal and one month later if this penal will out of order you must be paid once again
rs.12200.00 once again.
I can.t digest this type of your attitude.Even they are unable to give me clarification of failure of lcd penal.
So you are heartly requested to look in to this matter very seriosly and solve my problem at earliest.
If you are fail to give me possitive reply ,i will go to lodge the legal complain agst.you,for herrassments,poor quality,bad attitude and unawareness of fault.
I hope you will not compel me to do the above.
regards,
Jagdish