[Resolved] Samsung Air Conditioner Split Ac As18fcaxtl — delay in ratifying the Ac unit and Paying back the bill amount.
MMr. Vijaya Kumar
Sir, I purchased Samsung Ac from PCH m Zone on 6th april 2008 for the comfort from the hot summer. The piece was installed on 8th april, 2008 and it worked for a day. A complaint was lodge with the company and the dealer compalining on the non function of Ac 1.5 unit.The company technician checked and gave report of some problem and the person who installed checked it again. This time it was leaking and water was ozzing out from the tube. A third time repair was done and then also the piece didnot work then finally the technician said that some parts got burnt inside and piece need to be replaced.Even after repeated compalints, neither the piece was replaced nor the money was returned in time. only last week the cheque was paid after the rains started.My 25, 000rupees were just hanging in the unit the whole summer without any comfort. for the delay in replacing or paying the amount i stronly complaint against the company and take action against lethargic way of work with Samsung.
Complaint marked as Resolved Aug 14, 2020
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