[Resolved]  Samsung / Audio System Max Dj650 — Service/Repairs

Address:

Madhya Pradesh

I had given my audio set for repair at Samsung India's Service centre at anoop Nagar Indore on[protected].

Despite almost 5 months it has neither been repaired or any communication given to me.
1. I had gone every 15 days to service centre and was told that parts are available , pl. wait.
2. I thought I will call centralized call centre so that speedy arrangment of spares can be taken up. I called call centre.
3. complaint no. [protected] dt. 9-8-10 was logged.
4. Despite 20 calls , standard answer is sir I ensure you that it will be done shortly.
5. NO Communication to my mobile, email given by SAMSUNG.
7. Do these people have any mechanism to moniter a complaint/
8. It is 5 months. Shameless.

S C Deosthale
Indore
[protected](M)