[Resolved] Samsung B - 519 — battery backup is very bad, memory card doesn't read properly | |
i have brought this set to the samsung service centre 04 time it took them 1 month to resolve my battey problem and since last 2 months i m facing problem regarding memory card doesn't read.i think this is the worst set samsung could have ever produced..pathetic performance and aweful service rendered by samsung service center , Indore for this handset. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Samsung B519 Mobile Handset — Battery Back up
I have purchased Samsun M hand set B519 in Feb.10 from day one i found that the battery back up is very poor and hand set is not giving battery back up of more than 1 day without using the set as against the assurance by the dealer of a week back up. I visited the service canter at Mathura several time and on three and four times they kept the hand set for two to three days but no result and they are not in a position to resolved the complaint. I also contacted the service canter Manager Mr.Manish and Area Service Manager Mr. Parashar in this regard but there is no result. At last on 31 may 10,I deposited my hand set at the service canter with a request to refund my purchase amount and I was assured that time, but a period of almost two months have passed and in spite of repeated telephones I am unable to here any reply neither from Mr.Manish nor Mr.Parashar. More over my complaint was also lodged at customer care BP no.[protected].I am really very surprise see such poor service from a Brand Name SAMSUNG.
B K Khandelwal
Mathura
[protected]