[Resolved] Samsung (B5722) — motherboard problem and touch screen problems | |||
i m having a complaint regarding the samsung service center akota baroda i have a problem in my samsung (b-5722 )mobile. it was in the warranty period.. i have mother board problem with the cellphone. they have taken my set and they told me that they will repair my set within a week but they didn't reply me and when i call them they mostly didn't picked my call and not replying me.... so pls help me out in the matter.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
i never exectpet the samsung mobile is very bad. i am using only 2 days. cell automatically shut down 2-3 times. pls don't purchase mobile
another fault you can say: camera resolution:
try taking picture of newspaper article . you will not be able to read a single character.
go to http://www.consumerdaddy.com/ and file a case: i did so.
try taking picture of newspaper article . you will not be able to read a single character.
go to http://www.consumerdaddy.com/ and file a case: i did so.
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samsung mobile b5722 — complaint against service center
THERE IS A SERVICE CENTRE OF SAMSUNG MOBILE INDIA NAMED SIM SERVICE SOLUTION CENTRE AT SEC-8, ROHINI, DELHI AND I HAD GIVEN MY MOBILE PHONE SAMSUNG MODEL NO B-5722 FOR REPAIRING AS THE SERVICE ENGINEER TOLD THAT SERVICE ENGINEER WHO WILL CHECK THE FAULT IS OUT OF THE CENTRE SO I LEFT MY SET IN THE SERVICE CENTRE AND LATER ON WHEN I ASKED THEY REPLIED THAT THERE IS A FAULT IN THE MOTHER BOARD OF PHONE AND WE HAVE TO REPLACE THE MOTHER BOARD OF THE ABOVE SAID MOBILE AND IT WILL TAKE15 TO 20 DAYS.I ASKED FOR ANOTHER SET FOR A SHORT TIME SPAN IN PLACE OF MY SET,THEY REPLIED WE HAVE NO SUCH OPTION FOR THIS. AFTER 20 DAYS I WENT TO THE SERVICE CENTRE AND THERE I MET TO ARCHNA, WHO TOLD ME THAT IT WILL TAKE MORE 15 TO 20 DAYS TO REPAIR YOUR MOBILEIF ANY SERVICE CENTRE TAKES APPROXIMATLEY 20 DAYS AND A CUSTOMER ASKS FOR MOBILE PHONE FOR TEMP USE SO LONG AS THE SERVICE CENTRE DOES NOT PROVIDE THE SET WHICH A CUSTOMER HAS LEFT FOR REPAIR NOW I WANT TO ASK YOU IS THERE ANY PROCEDURE OR NOT?
I HAD ALREADY TALKED TO MANAGER REGARDING ABOVE THREE LINES AND HE HAD REFUSED ME.
SANJAY YADAV, [protected]