[Resolved] Samsung — Samsung TV - Model no - 29Z30, chassis no 603236 | |||
I bought Samsung television from Esquire Electronics Meerut (UP) on 26th Mar 2008. I was then transferred to bhatinda Army Cantt - and here I started to observe that the colours on the side of the screen were strange and not coordinated. I the looked up the service centers in Punjab and found Adev Electronics in Bhatinda. I was asked to bring the TV to the service center and was told that there would be an upfront fee for openig the TV to check - I was then told that the picture tube was spoiled. I cannot understand HOW the picture tube can go bad in just 2 years of purchase. I barely use the television for 2-3 hrs a day at a maximum. I can only think of the reason to be faulty quality procedure and this TV piece being certified as 'OK' without all checks - perhaps I was at the receiving end of this by getting poor quality television. And this was not a cheap TV - we don't buy televisions every few years. Poor quality picture tubes/ Televisions manufactured/ poor quality procedures of Samsung Electronics. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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