[Resolved]  Samsung Bio Fresh 400l Refrigerator — Pathetic service centre by Samsung.

I bought this samsung equipment in 2006. After just about 2 years of service, it was observed that the lower compartment had stopped functioning however the upper compartment was freezing properly.
Lodged a complaint with "Snehanjali", the store at Mira Road, Thane from where i bought this equipment.
Three days later, the gentlemen from Samsung, Mira Road came to attend and suggested that the gas to be recharged. I gave my consent and the gas was recharged, however despite recharging the gas the problem persisted. Now the technician recommends to change the timer and the bimetal and it will take then three working days to procure the spares. Having a joint family with small children it is very difficult to run the domestic household stuff for three days without proper functioning of the refreigerator.
Mira Road being such a big residential locality, if spares cannot be supplied intime, furthermore i do not think the gas needed to be recharged if the bimetal & timer were diagosed defective.
Kindly look into the matter and do the needful.
As if it is giving Samsung a bad name in the market.
Tel:91-[protected]