Samsung C 6112 — REFUND THE COST OF C6112 MOBILE

Address:

Ahmedabad, Gujarat

COMPLAINT FOR NOT REFUND THE AMOUNT OF SAMSUNG MOBILE NO. C6112 HAVING THE SAME MAJOR PROBLEM TWICE WITH IN THE SIX MONTH FORM THE PUNCHASING DATE and SERVISE OF SAMSUNG COMPANY

My name is Mukesh Bhai Kudesia R/o of 603/12 R. H. RLY COLONY, MANINAGAR AHAMEDABD. My mobile no. is [protected].

I have purchase a samsung C6112 model on 27-3-10. The same set became our of order with in two months of purchasing and handed over for repair to samsung service center. I can get back my mobile set i.e. samsung C-6112 with a month period after repair.

Secondly, It became again out of order with in four month and handed over to the samsung service centre on 10-2010, than since it is in your service centre. When I wirte to customer support to reund the money of mobile. They pretended and told me to meet your Ahmedbad branch manager. I meet the Branch Manager of Samsung Product at Ahmedabad but he refuse to refund the cost of the same and not to extended the warranty period of the mobile phone and told me get it after repair.

Also, I would like to draw your kind attention towards the your employees that feed the status of repaired mobile "Ready" in your computer system before rapir the product, when I went to take the mobile after confirmation on phone they answered me your phone has sent for programming and will be handed over later.

Tell me how much time I can use the mobile with in year period of warranty. Such as two and half months is gone for repair out of six months.

Please kindly arrange to refund the cost of my mobile which is paid to you