[Resolved]  Samsung — Delaying in Servicing

29 days before i had given my TFT Monitor (Model No. MJ15ASKS/XTP, serial No.:- MJ15HHBYB02626E)
for repairing at SAMSUNG AUTHORIZED SERVICE CENTRE, MANGLORE [Address::- Verma Agencies, No.[protected] Platinum point, Opp. platinum Theatre falnir Main Road, Manglore ]. it has DISPLAY RESOLUTION PROBLEM only.but from that time only each and every week they used to say call me either on Friday or Saturday and not giving any response regarding my TFT Monitor. After 10 days they told your TFT monitor will be replaced but now they are not responding at all.
i am a student doing MCA from Manipal Institute of Technology, Manipal and i need My Computer for My course. there is no use of computer without monitor.they know it but after this also they are not responding.
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Aug 14, 2020
Complaint marked as Resolved 
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sir

with reference to you service center Work Order No. 3843 Claim No. [protected] No. 8 west of Card Road, 2nd Stage, Bangalroe -86 PhNo. 64511244.
they tock our Projector TV .above work order dated 23/12/2008 still today we are not receiving any response from your service center. when we call up they are telling some think and kept the Phone. we are totaly un Happy about your service. Basically we are in service Industry ultimately we have to satisfy the customer. this TV we are Using in Suit Room.

Because of you Earlier Good Service we bought 40 No Plasma 32"TV last Month. but now we are facing service Problem. we are thinking about Future if any thing happen 40 Tv's How can give for Samsung Service i am weighting for you valuable Replay

with Regards
venaktesh
Finance Manager
Monarch Group of Hotels
Bangalroe. Ph: [protected]

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