Samsung — MODEL S3500 MOBILE NOT WORKING PROPERLY

sir,

I have purchased Model No. S 3500, which is being advertised by most famous actor "AMIR KHAN" on 23.07.2009. From the date of purchase, I found difficulty to operate this phone. Sometime, the call end function not working. Sometimes it is going to hang. From yesterday, its function to listen the call not working - I attend call only through the speaker phone, not from normal mode. Sometime it is working properly and sometime it gives me a trouble. I shut the mobile on the next day after facing difficulty in attending and after one hour when I switch on this mobile phone it going to function normally. What is the problem in this handset.

You know, it shows the public about the bad image of SAMSUNG as well as AMIR KHAN.

This is the starting time (only four days of purchasing, it gives me these types of troubles. Kindly tell me - What is its future?

I am working lady and not in a position to approach your service centre again and again as advised by your customer care department.

Kindly look into the matter and make arrangement to replace this Set urgently so that I will not find any problem in future.

Thanking you

SHELLA
D-131, WEST VINOD NAGAR
OPP. SARASWATI KUNJ APPTT.
DELHI - 92
PH: [protected]
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Samsung S 3500 Mobile phone — Does not work properly

I have purchased a Samsung S 3500 mobile on 30/04/2009 but many times I had shutdown, software, poor signal as well as no servise available problems. The handset was submitted for service at Vashi ( Navi Mumbai) service center for more than 5 times. Each time it took more than 20 days. It means out of one year warranty the handset was not used as its respect, always it was under service. Again I have some problem with my mobile phone for which the service center ask for money to fix the problem as it is out of warranty. Please help me If I put the handset every two months for repair and pay 400-500 INR I will loose more than mobile phone cost. Can anybody help/advise me to take legal action against Samsung company.

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