[Resolved]  Samsung — Poor Service Samsung Repairing Centre

poor service
I purchased samsung j150 mobile on 16/01/09 and in Dec'09 it gets automatically switch-off after every 15 Min. I Submit my Set on my nearest service centre S.R.Comunication, Shop 1&2, Deewan Chandra Complex, Tulsidas Marg , Chowk, Lucknow dated 07.01.2010 and they commited to back it to me 16.01.2010 but this is my last waranty period date now this is over & now they are saying that they are not having its mother board(PB) with them and whenever they get it from HO they will Return it back to me but after repeated requests thy have not called me yet.Please guide me what to do. i m iretrade this behave
Mahendra Kashyap
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

very very poor service
i have bought SGH F270 mobile phone on dec 12 2009 & it broke down in a week only i went to samsung care situated in sector 22 they dint bothered to correct the defect. after that i went thrice but no attention was paid. then they kept my handset with them on 4 jan 2010 & returned on 31st of jan 2010 and still the hand set is not working properly. i m really very fed up.i have used my set only 15 days from the date i have bought it
please help me.
amanpreet kaur
I bought a samsung star mobile at the end of june 2009. Just after a couple of months its touch panel started malfunctioning.Sice than i have got it repaired 3 times but the same problem arises everytime within just a couple of days.I WAS a loyal customer but now I am really disappointed and you people are really pissing me off.
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information