[Resolved]  Samsung — Failure to Deliver the Refrigerator in 5 days

I am Sqn Ldr Pramod Banstola posted in Bangalore. On Friday 29 Jan 10, I had deposited the draft no.434348 of SBI for Rs 16386 towards the cost of Samsung 345 litres RT35 and given the release order to the Samsung person there at Bangalore Depot. Then I contacted Mr Shiju on his mobile no.[protected] and Mr Santosh on his mobile no. [protected]. They assured me that the refirgerator would be delivered on either Saturday or Monday. The refrigerator was not delivered on Saturday. I contacted them on Monday again and was once again assured that the fridge would reach on Monday only. When the delivery was not made till 1800 hrs, I tried contacting Mr Shiju and Mr Santosh but their mobiles were switched off. On Tuesday 02 Feb 10 I again contacted both of them in the morning and was told that the delivery would be made on Tuesday. And to my horror at 1830 hrs today, Tuesday I got an sms that the delivery would be made tomorrow. I have no hopes and the company has lost all faith. It has been a disgusting experience with Samsung. And I am strongly contemplating going to consumer court for failure to deliver and causing mental harrassment and agony.