Samsung — Pathetic Service of LCD TV

It is sad to say that I have seemingly made a mistake by buying a Samsung LCD TV. Having raised a complaint on[protected] on 10th of Feb, I only got a response 2 days back and that too was not resolved as the engineer did not had the part to be replaced. It was told it would be done the next day(i.e.13th of Feb). I have tried calling the helpline no. again and got a typical response that I would get a call back the same day itself. I was told today that the part is not available, is it too much to call back and inform the customer the status of his complaint!!!

It just goes to show that a company like Samsung may spend thousands on TV Ads but would be apathetic to customer service. I am looking for someone who can buy this pathetic television from me and its just been 3 months!!! Will surely not commit the same mistake of buying Samsung again.

If this is how customers under warranty are treated then God help Samsung!!

Whats Next - Samsung after poor cusotmer service??