[Resolved]  Samsung — PLASMA TV PANEL PROBLEM

42 inch colour television
Date: 20.2.2010


To
Samsung Customer Service
7th & 8th Floor, IFCI Tower
61, Nehru Place
New Delhi - 110019


Dear Sir/madam,

Sub: PLASM TV not repaired

I am working with India’s reputed corporate . With deep concern, we bring to your kind notice that we purchased, Samsung Plasma 42 inches tv DAWAR INTERNATIONAL Pvt. Ltd. , GURGAON
Right from the very beginning, the product is ok and running properly but past FIVE months its showing a problem, ther are two white line appearing in the panel.
We contacted our dealer and he registered our complaint, after one week mechanic was also come. he was of the opinion that panel has to be replace. as the TV was only one year and one month old. we asked for free replacement. But the gave an discount of 50% on cost, that was agreed. but even after agreement the same has not been repaired till date ( even after 5 month).

We therefore request your good office to take up the matter from your level for early addressable of our grievance at the earliest.

the same complaint has been sent to you office at Korea. i want my product to be repaired free of cost

Soliciting your quick response.

Sincerely Yours,

Alok kudesia
1607 sector 4
gurgaon-122001
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