Samsung — Worst service!

dear sir,

tell to abirami electronics salem, i purchased samsung split ac 2006, installed by them, there is no maintenance so far not done, while starting the unit the fuse continue sly blowing, send service tech to this address,

r.sakthivel, rasipuram, namakkal dist, ph.[protected],[protected].

action please

r.sakthivel

I am very sorry to inform you, we have purchased 2 Ton A/C 6 Nos, Through Rakkesh cooling system, chennai - 35. on 05/04/07. we have a problem in the ac no cooling and hot air has come, immediately we have informed your above agent, There is no response till date. Finally we have informed samsung service centers help line : 30308282 on 06/05/08.They says within 24 hours our service men come and rectify the problem. Even though more than 72 hours no body has not turnup for service, even we have recptedly contact by your help line everyday. One of the big ac company providing very poor service to the costomer it will affect your business and loosing confidence to the people and company also.Kindly look in the matter seriously and take necessary action.


OUr complaint No.[protected]( bY name Mr.Robert, and amit)


Thanks & Regards

Ramani - Administrative Offficer

Contact Phone No.27452186 &87

hi,

sir this is swadesh swain.. from orissa.. my dvd writer buy just 3 month but now some problem..can u give the orisssa service center, , adress and contact numer..

Hi

Sir this is Rishab Aggarwal from Ludhiana my two mobiles are with the service center both are cdma mobile of tata indicom This is the one set esn and date which was deposited to samsung service center SCH-F519 05.03.2008 ESN- 18a04f1d which was yet i have got any response from the service center the have also taken all the acessory form me with box for the change of hanset.

And one of the hanset display is broken but the display of the set is not changed Sch s 259 19.04.08 16ed4915

They are not giving me any solution yet


Regards
Rishab Aggarwal
O[protected]
[protected]

Dear sir,
i have purchased a 6kg f/A WA80HAG washing machine of samsung on 26th march 2006.But from that date i was facing problems in that machine sometimes in motor, some time in drainage.spining etc.My complaint no. is [protected].From this no. you can check that how many times I made complaint to Samsung sevice center.Nearly after every 1 month or 2 month it get some problem.with in a warranty i request lots of time to change this peice, but every time your executive made temporary adjustment in it and ignore the matter.last year I also mail u, regarding this matter but nobody sees to it.lastly, on 27th may 2008 ther is some problem in its drainage system, i make complaint to ur service center.Next day one of the executive(Mr. Rameshwar) visit our house that said that its drainage motor is to be changed and he will bring it next day.but I wait for him next day but he didnt come.next day I call to ur CCS they said that he will come till noon, but when he wont come till noon then I call him personaly and he told that he will come in evening, I wait for him whole day but he didnt come.Next day I call to ur CCS, then again they say that he will come today surely.In noon I call him but he didnt pick the phone.for 2 days he doesnt pick the phone .After 2 days he come and change the motor
Now hardly 15 day has gone, and again there is some problem in its drainage system.I have made to ur CCs but I dont know whether any effective action will be taken or not.

I humbly request u either do any fruitful action or either pl take this machine(full of problems)with u.


regards
Preeti Garg
row h.no-3, lunkad plaza, viman nagar, pune-14
[protected]
[protected]

I had purchase a refrigerator on 21/05/08 but I have not recieved till now.
Dilevery no.[protected]



Please reply me as soon as possible.
Thanks
Brajesh Kumar
Aligarh
[protected]

3rd rate serveice is samsung company

just cheat they are by giving false promises