[Resolved]  Samsung Washing Machine — Machine not working

Samsung/Samsung washing machine — Samsung washing machine not working

To

M/S.SAMSUNG (HIGHTECH SOLUTIONS)
CHENNAI.

Dear

Sub:-Set Serial No.NS10257W MODEL SW70X11G/XTL


I would like to bring to yor kind notice that my washing machine was not working due
to the outlet water was not draining out properly. So we called your office and they
send a technician to rectify the same. The technician visited our house and checked
the machine and informed us that the valve of the outlet water is not opening properly
and the motor also was not working you have to change the motor. we are also agreed
under the impression that after changing the motor the machine will work properly
and we changed the motor on 3.3.09 vide your recipt NO.27477 /3.3.07.But unfortunately
till today the machine is not working properly infact the machine was much better before
your engineers visit to my house. He seem to have created more trouble to my machine
where the water is draining from beneath my machine and this causes a huge hazard
since I got electroucted mildly several times while operating the machine. Sir I would
like to inform you that I have a one month old baby at home and you can imagine the
number times I will have to wash clothes in a day and this is the condition of my machine
after your engineers visit to my home. I have been following up with your call center for
almost a month now please refer my complaint id number.[protected].I will wait until monday for your engineer to come and rectify the problem
if not i will have to buy new machine for which you will have to bear the expenses
for traumaticing me like this and creating health problems and the mental agony that I
have gone through so far.

Request your early action else I will have to take legal action against your company for
the most dissatifyinng service provided to the customer

Thanking you,

Yours truly,

padmvathi

CC: consumer Complaints
CC: Mouthshut.com

Samsung/Washing machine — not working

we have taken samsung washing machine since nov'2007, now the semi drier not working.so we have given the complaint(no-[protected]), but no response.

Samsung — Washing machine not functioning

Samsung Fully automatic washing machine 2 years old not functioning for the last one week. Tried by phone to service station and the reply was book the on line coimplaint / contact to [protected],[protected],[protected], [protected].
But, so far all the numbers not response.

My mail ID is: [protected]@craftsmanautomation.com
contact no:[protected]
[protected]

Samsung — washing machine not working

i loged a comlaint of washing mashine on 25 jun my comlaqint no is ([protected]).but no body attent this complaint even no body contact with us .I call many time customer care but no response .I totaly disopinted with samsung services.
reagrds
lalit
[protected]

Matter urgent. Please depute your Tech.person at the earliest.