[Resolved]  Samsung — QUICK SOLUTION & PROPERTY DEPRECIATION.

I have complaint on dt:4,10&17 june2011 @ my samsung LCD.when Mr.Subir talk me about 60%(MAX.)depriciation cost i.e refund cost will be only 40% of total bill amount.That time i was demanding 45%refund amount( initially it is 50% refund).But he stick on 60% depriciation:In meanwhile due to family demands (since there is no LCD) i have purchased new SAMSUNG LED 40 INCH on dt:17JUNE 2011( EVENTHOUGH knowing previous SAMSUNG lcd history) so that i have good sleep at night.On dt:20 june 2011 Mr. Subir call me & told that our company will give you a new offer of 34% refund amount or new LCD.but due to election duty & i am working outside of nashik ;It is not possible to talk with my family.When our family watch new LED ,they observed one thing that LED quality is more superior than LCD in all respect.Therefore instead of new LCD offer,we will reduce our demand of 45% to 40% refund amount.so that we will add another 9000.00 to 10000.00 in refund amount to purchase new LED.When i talk to Mr.subir @ my view,then he refuse to give 40% refund amount (initially he offer me, when i was demanding 45% ).he suggest me to take new LCD what they will suppose to be an equivalent of old LCD.But i have a question in my mind.Without knowing costumer satisfaction or his demands,how company will offer new lcd to costumer as per their choice?When costumer demanding 40%refund amount which is already offer me.Now why they are refuse to obey their promises? Company executive should think of costumer satisfaction & solve this problem as early as possible.I have a mind that Mr.subir delibarately not solving my problem.I have told him if it is not in his capacity,then put my realistic demand to your next executive so that i will get proper JUSTICE within time.