[Resolved] Samsung — Window Ac 1.5 ton not cooling also touchpad not functioning | |
My Window AC (1.5 Ton) not cooling for a last one month also touch pad is not working.I had complaint to Samsung costomer care on 20-June-08 and got the complaint no [protected].I bought my AC approx one year past.In last 20 days nos of incapable mechanic visited my home to repair the AC but the AC got use less day by day.Twice my AC taken to samsung work shop but no improvement or recovery til date.Now my AC in a very bad possition and i want my AC replaced with new one because this product is still in gaurantee period. Further, If the Ac is not replaced i will take the legal action Thanks Regards Arvind Kumar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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SAMSUNG / 1.5 TON AC — AC NOT COOLING
I had lodged a complaint with Service Call centre at[protected] for ac not cooling.The complaint No. is [protected] dt 09 Jun 08.On repeadtedly speaking an engr visited on 10 Jun 08 and said that the defect was topping up the gas in the ac for which the company will send the vehicle and transport the ac.Today is 11 Jun 08 and there is no response from the company, though being requested repeatedly to hasten the repair.On checking in the vening I was told that the complaint has been escalated and someone will intimate me the reasons for delay and also the complaint will be attended on priority.Same old stroy!