[Resolved]  Samsung — service pending from 17.02.06

Sir
I have all ready mailed for same subject on 16.07.08 but till 22.08.08 there is no solution. I also call to The BM, Patna Branch but there is also no response. Complain No-BP-[protected], [protected], [protected] & [protected](the mobile no is complain no) are also pending from 8 days to 25 days. When a consumer comes to me, on 22.08.08 to know about his complain having BP No-[protected], the call center says that a service person has visited & pending for parts, but customer says there is no visit by any service person, talk to call center gave the same statement. This activity shows, total negligence of service & provocation of legal offence .So, Pls arrange all the above matters as early as possible & assure to provide service from 24 to 48 hours for Happy selling.