[Resolved]  Samsung — region code error/poor customer care

My name is Amit, i bought the Samsung HDMI DVD Player (f-1080) from DAWAR OPEN WORLD, MGF MALL, GURGAON.

I got the region code error when i tried to play a DVD. I called the customer care and they told that person will visit my place to resolve the issue,
but no one came. I called around 50 times but no one bothered. When I called the Dawar, they told me to take the player to service center and said that they won't be able to help. This is something really not expected from such a big dealer.

This is the worst customer service i have seen yet. No one i.e.
Samsung Customer Care
Samsung Service Center
Area Service Manager
Dealer (Dawar Open World)

helped to resolve the issue.