Samsung Cdma Mobile — Service - Request

Address:

Raipur, Chhattisgarh

Sir,

I have purchased a mobile hand set make SAMSUNG CDMA Model No. 569 worth Rs. 8,000/- from your reputed showroom at Raipur C.G. Since the handset is not working properly due to some incoming and outgoing speaker problem, for which I approach to Samsung priority center at at M/s. Attar Mobile Services, shop No. 4-C-1+2, Pagariya Complex, Pandri, Raipur (C.G)Ph.No.[protected] on dtd.23/07/2010 & handover the set for repairing vide their Job sheet No.1186. Were please note that since 15 days passes away but the hand set was still under repair and they are not willing to repair the same since the set are under warranty period. Kindly advice me what should I do if such costly handset get defective in such a short period and can not be get repaired at your service center, what else can a customer can expect from company like yours ?

Kindly do the needful early as possible

Thanking You,


(Mridula Mittal)
Cell :[protected]