[Resolved] Samsung Cdma Model Sch - M569 Haassk — SAMSUNG COMPANY FRAUD AND CHEATER. | |
I HAD PURCHASE SAMSUNG CDMA SCH-M569 DATED 21/04/2009 IN SURAT, GUJARAT.FROM VANSH TRADERS-SALABATPURA-SURAT. RETAIL INVOICE, BILL NO-113, NET AMOUNT -9900/-. VANSH TRADERS SAY ME THIS MODEL AVILABLE CALL RECORDING FACLITTY AVAILABLE SO I TRUST AND PURCHASE THIS MODEL. BUT CALL RECORDING NOT IN OUR PHONE I MANY MANY TRY CALL CUSTOMER CARE BUT NOT POSSIBLE THIS MODEL CALL RECORDING. CALL RECORDING FUNCTION IN OUR SET ERROR- NOT SUPPORT IN 4GV CALL. I AM VERY BUSY AND BIG BUSINESSMAN SO NOT IMMEDIATELY GOING CUSTOMER CARE & VANSH TRADERS BECAUSE I AM BUSY. BUT YOU NOTE SAMSUNG USER MANUAL SCH-M-569 BOOK I HAVE IT & I READ PAGE NO 21 CLEARLY WRITE CALL RECORDING METHOD. BUT I GOING SURAT CUSTOMER CARE SAMSUNG-RING ROAD, MAJURA GATE NOT UNDERSTAND THIS PHONE CALL RECORDING FACLITTY NOT ANY PROPER SOLUTION. ALSO I TODAY CALL CUSTOMER CARE SAMSUNG HE SAY THIS PHONE SOME PHONE AVILABLE AND SOME NOT AVILABLE THIS FACLITTY.NOT PROPER GIVE ANSWER. WHY ARE YOU SAMSUNG WRITE IIN USER MANUAL BOOK CALL RECORDING POSSIBLE. PLEASE SIR NOTE SAMSUNG THIS MODEL NOT POSSIBLE CALL RECORDING I SEARCH IN OUR CIRCLE BUT WHY ARE SAMSUNG WRITE. BUT I NEED CALL RECORDING FUNCTION. I PURCHASE & SELECT THIS MODEL BECAUSE CALL RECORDING FUNCTION. SAMSUNG COMPANY VERY BAD & USELESS MFG. MOBILE CDMA. MY I.M.E.NO[protected] MY CELL NO-0 [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
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Samsung — Cheater Fraud company
With reference to my Samsung Mobile SCH W299, I purchased this handset on 24th Sep 2009.On 26th Sep i found problem in Phone. I contacted 30308282 , they told me a procedure for that problem. I did what they told me , but nothing happened. On 30th Sep 2009 i called up 30308282 and asked for service center so that i can get my handset changed, They gave me address of Cariano Telecom (P) Limited which is situated in Roop Nagar.
On 30th Sep they took my handset for checking purpose. I called them many times but they always replied that it will take more time. On 3rd Oct 2009 i again visited to Samsung service center and got my handset. Then i got information of Moti nagar Service dealer.
On 3rd Oct it was off day for Moti nagar branch. I visited there on 4th Oct.
They simply refused me that we cannot give you new handset as you came late. We can only do if you come to us within 7 days.
Now My question is where is am wrong?????????????
Is cariano Telecom is not Samsung Service center? If not how dare 30308282 gave me address of that.
Who is responsible? Samsung n ow started cheating people by these acts?
Story not ending here...........
After a long argument, Mr Parmajit Singh , Manager of Moti Nagar branch, told me that we will repair your handset today, and you have to wait.
They gain tested the mobile and told me that it needs software reload process.
Mr Mohit an engineer told me to roam around for at least 1 to 2 hours, and then collect your handset.
I did the same, after 1.15 hours i approached to Mr mohit, he gave me handset and told me that your handset is ok now.
At that very moment i checked my handset and reported him that problem is still there.
He replied don't worry just charge this mobile and its ok.
Now when i cam back to my office, I charged my handset, after 5 minutes handset is saying that battery fully charged, and when i pull out the charger, low battery indication and mobile shut off.................
What is this?????
They gave me handset without removing the problem, why?????????????????
I need reply from your side asap.
I will file complaint in consumer court that how samsung making people fool.
You think we are fool, we have enough time to go to service center daily???????
Johar Singh
[protected]