[Resolved]  Samsung / Cdma Sch - B239 (Tata Indicom) ) — not getting handset in time

on 07/08/2009 I have submitted my Samsung SCH_B239.In its authorized service center in kolkata.OPTIMAL SOLUTION,54 barasat road,barrackpor.they asked for the original bill and all the other accessories with the voter-id xerox, and told me the set will be replaced or refunded to me with in 1 week..but till date there is no responce from there side. when ever i call they tell me it will take time..
i do have the work order slip.