Samsung Champ — dialing problem

my handset was not working well. i had faced many time auto dailing problem. thats why i gave my handset to your service center ELECTRO SERVICE CENTER, B-26, Moti Nagar, New Delhi-15 on 10.09.08 since then i have been facing very much difficulties due to nonaviability of phone and i am using post paid connection this is also causing me a lot. My work order no-11041. But no action has been taken yet i had many visit to them but nobody gave me a satisfactory answer. Now it become very much unbearble for me, Pls take some suitable action about my porblem as make sure my handset will get back to me as soon as possible.

Thanks
Harvinder Pal Singh
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