[Resolved]  Samsung — cheating customers in LED TV servicing.

Hi, I bought a Samsung TV about 2 years ago from Singapore with international warranty. Now I am facing problem with the TV is if I switch on the TV, volume is getting off after 15mins running. I called to Samsung service centre and registered a complaint(ref [protected]). Now service centre people are telling that the charges are INR 5500+tax(service/labor) for representative to visit plus additional charges for spare parts if anything to be replaced. normally it should be INR 1000+tax. I came to know from service centre personal that they are charging more(5500+tax) for imported brands and the policy was implemented in Apr'2013. I have little bit of knowledge on TV servicing, so I had dismantled my TV, checked and fund that the problem is with main board which cost is 3400+tax. Then I called to Samsung service centre and requested them to sell spare main board of my TV model so that I can fix it myself. But they are demanding for service/labor charge around INR 5500+tax for spare parts as well though I have not requested their service. my questions are : Why should I pay service/labor charges for spare parts though I don't need their help in fixing it? If Samsung had implemented a policy on Apr'2013 why they are applying the same for the product they sold it on 2011? Why Samsung is not selling spare parts of LED TVs without labor charge? Now I don't know what should I do? should I pay whatever they demanding or is they any way that I can get some reduction in service/labor charges? Now I feel very bad that I bought a Samsung product. I never suggest to any of my friends to buy a Samsung product. Thanks & Regards, Siva