[Resolved]  Samsung — poor pre service

Address:

Ernakulam, Kerala

Dear all concerned Ernakulam
08/02/2011

SUB: Complaint against BISMI APPLIANCES,Cochin, SAMSUNG DEALERS

During the exhibiton VANITHA UTSAV conducted at Ernakulam 2011 I had booked for an A/C and part advance payment was made. The shopper BISMI APPLIANCES, Kaloor failed to deliver the goods on due date. Morover on 8/2/2011, four days after due date they send the equipment through some autowallahs who didnot know who would install it. The shopkeeper wanted immediate payment whereas the original agreement was payment including all installation charges. Whe we pointed this out he took the goods back without even refunding the advance. This type of behaviour from a shopkeeper is not becoming. In future i shall see that no SAMSUNG product is recommended to anybody as they are not trustworthy. In any future exhibitons i shall highlight my experience in the stalls unless suitable remedial action is taken against BISMI APPLIANCES and my complaint is not redressed to my entire satisfaction.

Mathew M.M

Bill No: 2620 dated 30/01/2011

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Email: [protected]@yahoo.com