Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Samsung Colour Tv 21 " — Manunfacturing Defects in ALL Samsung TVs

My BRAND NEW EASYVIEW series Samsung Colour TV CS21M50ME has the following defects:
1) Picture gets CUT FROM ALL 4 SIDES. No way to adjust.
2) Picture is STRETCHED on TOP & BOTTOM corners of left side.
3) MAJOR GEOMETRY PROBLEM IN VISIBILITY. Waves appear in letters in tickers of News / and Business Channels.
4) Colour Patches in corner of the TV.
When complained to Samsung India, they informed me:
This is what we have in all CRT TV sets.
But the 21 inch CRT TVs sold in UK and USA - DO NOT have the above problems.
It is only because of LENIENT CONSUMER LAWS IN INDIA - that this multinational is providing this SUBSTANDARD PRODUCT to LAKHS OF INDIANS - most of who are told "what do you expect in a TV set which is sold for just 8000 or 9000 - haathi ghoda???
ADVERTISEMENT
Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

samsung/21'' colour TV — No proper responce

Dear Team,

I was purchasd samsung21''colour tv model no:csA530FLALXL Ultra slim on 16/05/09 but very soon from 05/06/09 its not working(even its not getting power on) so i have given complent on 06/06/09 by caling no 30308282 they registerd my complent with Registerd No:[protected], and once i got call from Kukatpally service center that they are going to visit my mechine but nobody came.at last iam facing the same problem.
customers shoud not face thise much problem if like this nobody prefer for your product,
i lost your company googwell which i have befor purchase your product.

Note: there is no responce when i calls on 30308282,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Samsung India
    Customer Care Service
    Customer satisfaction rating
    72%
    Complaints
    13914
    Pending
    0
    Resolved
    9715
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT