[Resolved]  Samsung — COOLING PROBLEM IN REFRIGERATOR

Address:

Punjab

COOLING IN REFRIGERATOR
Dear sir,

I am Manoj chatly, a chartered accountant by profession had bought one refrigrator double door 240 ltrs from samsung company retail dealer in ludhiana. From the next very year it creates cooling problem around four years back and every year it creates cooling problem. Now from last six months i have been complaining around fifteen times to samsung customer care. There are so many representatives visited our home and once it has been taken to company's workshop, but its position remains same and no cooling there. I have been complaining again and again and now the company's personnel are not responding and saying that its goes out of warranty. Its shame on the part of company that despite trying each year there products goes out of warranty and its not properly working now. I am really frustrated, so i reached the forum to kindly sort out this matter. I am not interested at all to repair the product again and again. I want to change my product or refund the money, I had paid many times as service charges for which i have the slips.
So i want complete resolution of my matter and please arrange to replace it immediatley or refund the money. I dont want to repair it at all. Otherwise for my harrasment i shall claim damages on the company.

kindly sort out this matter as early as possible and oblige.

Best regards
MANOJ CHATLY

HOUSE NO 2457-KRISHNA NAGAR,
DR DUTTA LANE GHUMAR MANDI ROAD
LUDHIANA
PH [protected]
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