Samsung Corby (Gt - S3653) — Time period of a month have exceeded for the replace or refund the money of my handset

Address:

Chandigarh

DETAILS:-

MODEL-GT S3653
WORK ORDER NO: [protected]
S.NO: RW 1 SA 35830L
IMEI NO:[protected]




I Gurpreet Singh will be highly obliged if the samsung mobile care centre sec-22 refund the or replace my handset. Its been so long that i have been comlainng either they are busy among themselves or not responding to my phn calls. I m really sorry but i have to say they give me a negative response each and every time. I got some problem with my handset, i gave it to sec-22 mobile care centre under guarantee period on 11 august 2010 they gave me a time period of 10days bt nearly after 5 days they called me up & told me that either they will replace or refund the money of my handset in 30 days but after 30 days i went there & they told me to take your handset after few days.After few days when i again visited there my complaint was unsolved & asked me to contact Mr Vikram Kaushik ( Manager of Samsung Care ) Chandigarh. He also assured me that i will get my handset with in few days but i didn"t got any positive response even from him. I called him many times but he always delay the time period. After being unsatisfied i called up Delhi Samsung Care more than 20 times bt i got negative response from there as well. They always assured me that they will contact me within 24hours but i never receive their call with in the given time period. By getting no response from there i call them again myself but even they led me to disatisfication. I anicipated that my complaint would have been taken in your consideration but it was like always. Its always 2months but i didn't receive any positive response anywhere. I m sorry to say but i m waitng till monday after that i will take some serious step definately.