[Resolved] Samsung Corby Pro Gt - B5310 Mobile Phone — Due to moisture and humid weather phone is corrupt | |||
I brought (Samsung Corby pro GT-B5310) mobile phone on 14/04/2010 from Planet M retail Limited, E- 106 city center sector -1 Salt lake, Kolkata-700064. With One year warranty. On[protected] all of sudden touch screen was got hanged and stop working then I approached to the Samsung service center (System & Services, 1130, Survey park, 793B purbalok saltlec, kolkata) they have kept the phone for 1 week and when they returned it the touch pad was working but the LCD screen was showing black dots and it was blinking, then the service center kept the phone for another 3 days and changed the LCD and touch panel and returned on[protected], now again on[protected] the same problem was arises this time when I approached to the service center they are saying due to moisture and humid weather this problem is arrived and that is not covered under warranty from the company. And to rectify that workshop is asking Rs.5500. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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