[Resolved] Samsung / Corby Pro Mobile — No Response from Service Center and Customer Care | |||
Samsung is cheating consumers..their customer care is pathetic and useless and their service centers care least about the customer care and satisfaction. I am trying to find number of a single person from Samsung company with whom i could complain about the issue i am facing with my mobile just 1 month old getting repaired from last 15 days but of no use. When you call their customer care no. they just tell we have noted your complaint and someone will call you soon. In last 15 days i have called 10 times, but i have not received a single call till date..have written on email but just auto response ..now i am in a fix how to get my mobile repaired.... I purchased Samsung Corby PRO Mobile Model B5310 on 15 April 2010. Battery is not running for more than 7-8 hours in a day. It’s more than 10 days when I gave my mobile for repair in Noida Service centre and still no update from them. It's really a very bad experience and would never recommend to go for Samsung products. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
yes you are absolute correct. i am also being cheated by purchasing samsung mobile.
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samsung/B5310 phone — no response from service centre
i have launched a complaint to replace my headset for B5310 model phone . Samsung service center basheerbagh near sanbagh hotel,hyderabad didn't responded till date. I am bought samsung corby pro mobile but here the probelm is whenever I sent a message will getting an error message as "unable to send your while sending" and once I swtiched off and on tan it's working for another 3 or 4 message..After again am getting a same proble..It's worst product and their services also not good...
When I am trying to send any message, it wont allow me to msg and throws an erroro " sunable to send a message while sending" and after restarting the phone it can work for only 3-4 msgs .. anyone please help me if you wannna know the solution for it .. .it was not happening earlier.. actually when i am restarting the phone it also sends auto generated message to two reigstered numbers for imei number so that also costs me huge for auto sending messages.. roughly 5-10 times i am restarting the phone and around 20 messages i have to waste every time ... [pls help me out to solve this problem..
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