Samsung Ctv 21 B5 — REPAIR

Address:

East Godavari, Andhra Pradesh

RESPECTED SIR,

MY COLOUR TV MODEL CTV 21 B5 WENT OUT OF PICTURE AND THE SAME WAS COMPLALINED TO YOUR TOOL FREE WITH REG NO.[protected].ON 8 TH FEB 2011.YOUR LOCAL SERVICE CENTRE AT rAJAHMUNDRY CONTACTED ME THEY TOOK MY PANEL BOARD AND SUGGESTED TO GET IT RECTIFIED OUTSIDE WHICH WOULD COST CHEAPER. I DENIED AND AS THERE WAS DELAY IN INSTALLATION I ASKED YOUR LOCAL SERVICE PERSONNEL TO RE INSTALL MY PANEL BOARD TILL I GET A NEW ONE AT Rs.2500 AS TOLD BY YOUR LOCAL SERVICE.

IT IS PAST ONE MONTH NEITHER YOUR TOOL FREE CENTRE OR THE CHEAT OF YOUR LACAL SERVICE ARE NOT RESPONDING INSPITE OF SEVERAL REMINDERS.

I TRRUST IN CUSTOMER SATISFACTION AND I DO HOPE SAMSUNG ALSO DOES. THOUGH IT IS AN OLD TV ITS SEVICES WERE GREAT.IT IS BECAUSE OF FAULTY LOCAL SERVICES IN THE NAME OF SAMSUNG YOU ARE LOOSING REPUTATION. PLEASE DEBAR SUCH LOCAL PEOPLE WHO MIS GUDE.

I REQEST FOR YOUR INTERVENTION FOR THE THE PRIORITY OF BRAND NAME AND CUSTOMER SATISFACTION

WITH KIND REGARDS,

N.MURALI MOHAN