Samsung — Dust in mobile screen

Address:

Delhi

Dear Sir

I have been chasing samsung to repair my cellphone from last 8 months, now they had come to a solution to pay 50% for repair.

When I bought the mobile there was little dust in the mobile phone I ignored it but after1 week the dust incresded.

I we care and nt to the service center and got it cleaned. But after 4-5 days dust was again there in the mobile. After 2-3 days i visited the seller. He said i cant help pls contact service Station. I gain visited tthe service station to get it repaired he again cleared the dust and promised the dust wont come again. But after 1 week the dust was gaian there in the mobile and I was really frustrated this time. I was unable to visit the service center as my exams were comming. After 2 months i again visted the ceter he said you wil have to leave the set for 10-15 days. I said wil come after later.

Mean while I was facing some more proble with the hand set. So I planned to mail my complaints to the customer care and I waited for there response bt there was no response from there side. I went to the service station again now they kept my mobile for 1 month and assured that all the problemhe will get repaired. The mobile was working firn for 1 month but again i started facing the same problems.

Now I was helpless and cant do anything. But lateron I came know about another email ID of samsung I again mailed my problems. This time they took aaction but that wasnt helpul.

There were asking me to pay half of the repair charges.

Problems in my mobile are the dust come into my moble phone, key pad are not working half display get light, camera is not working properly, set hangs too much, battery life is very less, mobile charging function is not working properly, the software of the mobile phone cannot be updated and others