[Resolved] Samsung — Microwave Oven - Appalling After Sales | |||
I own a Samsung Microwave Oven Model No. C 100F / XTL purchased in January 2003. Recently, its PCB part developed a snag which can only be set right by replacement. I registered a complaint with the Customer Care (Complaint No. BP[protected] dated 7.09.10). The service engineer visited our residence and dignosed the problem with the PCB part. Unfortunately, since then nothing has happened as i have been told that the said part is out of stock. Repeated follow ups too have yielded no return despite me going to the extent of trying to reach the Store Incharge of the Naraina Service centre. I would kindly request your intervention to get the same resolved at an early date. Rajan Taneja Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
samsung microwave oven-c100f — bad service
I made a complaint regarding some problems in my microwave.But,so far,nobody has come to see it and no attention was paid.complaint was made weeks ago but no service is still provided.Provide support as soon as possible.