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[Resolved]  Samsung / Digital Camera D760 — Complaint regarding non receipt of My D760 camera From You Dehradun Service Center After 50 Days

ls find my complaint regarding Non receipt of My digital Camera D760. It was handed overt to service center on[protected]. On 28th Feb-08 with my repeated follow -up with your Service Center, I came to Know that my instrument was ready at your Delhi service center by 25th Feb-08 itself [ Confirmation received from Mr. Rupender Mobile no:[protected] ].But your Dehradun Branch had not made any arrangement to collect the same from your centralized service center.

With my repeated follow-up on daily Basis to your Service Center no:[protected] & with Mr Akilesh Mobile no:- [protected], It was confirmed to me that arrangement will be made by 18th March & i can come & collect the same on 21-03-09.But again there was excuse from Mr. Akilesh & Customer care Executives from Dehradun that some other instrument was collected from Delhi Service office instead of Mine. There is no Positive response from any of the executives.I have callled up to there customer care no:[protected] which was attended by Mr. Manjeet[protected], He also confirmed that there will be some Senior Exective who will confirm me dispatch details.But there was no calling
Complaint marked as Resolved Aug 14, 2020
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    Samsung India
    Customer Care Service
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    61%
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    9763
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