Samsung Dvd Drive — Servicing problem

Address:

Kerala

I had a compliant with my DVD drive. It is not working properly. It always shows like a DVD is inside it and tries to read it , thus my computer becomes stuck. So with in the warranty period i had given it for servicing about 4 times . They returned it back and says that problem has been solved but they dint even check what the problem was. Then the last time they replaced my drive and says it is new drive in working condition. But the cheated me by giving me an old secondhand drive which is not working at all. I had brought my drive in march 2011 but the replaced drive was manufactured in 2010. So i need to return back my drive in working condition or replace it with a new one. . . . .