Samsung Dvd Player — Defective product sold | |
Business : Samsung Individual : KBM Electronics Address : Laxmi nagar City : Delhi Phone :[protected] Complaint: I Akash Raizada purchased a DVD Player model P-480R, on 12th Oct from KBM Electronics, Lxmi Nagar, Delhi. In which the FM Radio is in-built as per the specicfications. But after trying many times to start it, radio dosen''t work. For which I complained to SAMSUNG on 13th OCT with reference number [protected] at their call center at number[protected]. First they reffered me to ask for the demo session from local SAMSUNG DEMO center, which I got on the next after calling the DEMO guy at my home on 14th OCT. He after testing product decline to make it''s radio run because it was faulty. For the same when I approached to SAMSUNG NATIONAL CALL CENTER at [protected]n 14th and they arrange to send an engineer and engineer asked me to wait for 2-4 days after checking this device (as they were running short for spare parts to change.) After that i''ve called on [protected] fo at least 10 times and always they ask for 2-4 days to wait. Consequences : Since as per the specifications the product and services are not being provided to me even having a complaint registerded with the concerned team of the organisation and service challenged product have been sold to me. Now I''m feeling that I''ve been cheated and befooled. This is a kind mental and finacial cheating and miking the customers fool. The product is not the value for money at all as all the specified fatures are not provided. SAMSUNG is having worst after sales service having no backup. Was this information helpful? | |
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dvd player — DEFECTIVE DVD PLAYER
We purchase DVD PLAYER O.NO.[protected]/72536237. but when we recevied it was not functiong & we returned it through TNT courriour.but till now we did'nt get any information from ur side even after the 2months.we have register many complaints through mail or on phone but we didn't get any positive response frome ur side.there is now very poor servise .now we want that either refund our money or delivered new dvd player.plz do this early as possible.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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dvd player — rate difference
This is bring in ur infomation I & my brother buy same modle NS608P dvd with same month & same shope named as SPARK DIGI WORLD opp.vetenery hospital Ratanara JODPUR Raj.he give me on rate Rs/- 3400 & same thing give my brother Rs/-3150/-.This is not fair thing in ur compny SONY favour & also not good in my cocern. What i do now tell me. I have both bill no 1502/6-10-08 &1795/26-10-08 .i make mind for way to cosummer court for such type of cheating. thank u.