[Resolved]  Samsung E2232 — mobile insurance

Address:

Rangareddy, Andhra Pradesh

i have purchased a samsung mobile E2232 in sangeetha mobile store with mobile insurance for 1year and have lost my mobile when was walking on roadside it was fallen from my pocket and now they are asking me to provide letter from police station saying that the mobile was theft or stolen which could not happen and given from police department it cannot be given mentioning that it was theft in letter they said it is not at all possible ..sangeetha mobile store, dilsukhnagar what we cannot get they are asking those documents to be produced , to get mobile insurance , unnecessarily they are giving mobile insurance while purchasing new mobile handset and creating an expectation that the customer will get insurance of lost mobile and also they are wasting customer valuable time which is of no use to get insurance and i have mobile insurance now but am not getting insurance of my lost mobile.my mail id is [protected]@live.com and my contact number is [protected]