[Resolved]  Samsung — FAULTY PRODUCT

Address:Barnala, Punjab

DEAR SIR,,I HAD FIRST TIME PURCHASED THE CELL OF SAMSUNG GALAXY DUOS YOUNG(GT-S6102SKAINS) FROM AN AUTHORISED DEALER OF SAMSUNG MOBILE FROM BARNALA ON 01 SEP 12.
SUDDENLY VERY NEXT DAY, AFTER GETTING CHARGED THE SCREEN OF THAT CELL WAS BLURRED WITH ONE BLACK SPOT.
I REPORTED THAT PROB TO THAT DEALER AT SAME DAY.
BUT MY COMPLAINS WAS NOT ATTENDED PROPERLY.
AS MY CELL WAS ON GARRANTY PERIOD ALSO.THEY HAD NOT LISTENED MY PROBLEMS..
AT LAST I HAD TO CHANGE MY SCREEN DISPLAY AT MY OWN COST FROM SAMSUNG AUTHORISED CARE CENTRE..
FURTHER I CERTIFY THAT THERE WAS NO NEGLIGENCY ON MY PART.
THEREFORE KINDLY DO NEEDFUL...
AS I AM IN GREAT FINANCIAL LOSS AS WELL FAULTY PRODUCTS PROVIDED BY SOME AUTHORISED DEALERS ON YOUR BEHALF..


DETAILS OF DEALER..

KAMLESH TELECOM
OPP. BUS STAND,BARNALA-148101,PUNJAB
TIN-[protected]
BILL INVOICE NO.-6600
MY CELL IMEI NO.-[protected]

THANKING YOU..
SK HIMANSHU
AF STN BARNALA,
PUNJAB-148101
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Aug 13, 2020
Complaint marked as Resolved 
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I purchased Samsung-GT B7722 moblie worth Rs-11,300/- around 8 months back....
Rigth from start it has many problems like restart, hang, did not receive the call...
I already repaired the mobile two times from Samsung Service centre but still problems persists and increasng day by day.....
please any one can help out with this???
its been a month since we brought this refrigerator, , just worked for a
while and is dead, asked for replacement which has not happened till
date, , did receive replacement couple of days back, , it was a damaged
product which we did not take delivery, ,

Samsung call center is PATHETIC, , all they tell is we will call back in
04 hours which never happened till date, , why is that each time i call
up i need to tell the entire story, i was never given any reference no
all they give is my ID ([protected])every time i call up.

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