Samsung — food get spoilt because of water leakage from tray

Address:

Karnataka

i had purchased a samsung fridge on 29 may and since then i have been facing problem. everytime i used to de-frost fridge , water used to spill on all food items kept in fridge and everthing gots spoilt. after repeatedly following up, they changed tray but when i enquired who is liable for food wastage compensation, they (amit from gurgaon) said , we are not liable for food lost.

my question is who is responsible for food that wasted in fridge because of defective piece.