Samsung Galaxy - 3 Mobile Phone — CALL DROPS / PIECE HANGS | |||
I have purchased Samsung Galaxy-3 Mobile phone few days back. Sinc from the date of purchase I am facing Call drops problems. I am not able to Call any one or Can't receive any one's Calls. Besides its Hangs during operation. Its brand new piece. On Contacting Service Centre noting come out till today. I want my money Back immediately. A handset of Rs. 800/- works fine than this SAMSUNG phone. Its only TOY of Rs.12,500/- for me. Can Reputated Company like Samsung help me immediately. Kanak Mehta Was this information helpful? | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Visited Samsung service center :
Day 1 : they said they did some hard reset the device (restore factory settings using some code). and recomended to monitor for 24 hours.
Result : Same issue started with in 2 hours, and with in 24 hours 5 times got hanged
Day 2: when i wen they said could be Memory card issue. ( i dont think so as its brand new one). so later doing some discussion they said they will reinstall OS and monitor for some time.
Now device is with them. Lets see what happens. Next time i have to visit consumer forum.