Samsung Galaxy Note — Promise made at the time of sale not kept

Address:

Maharashtra

I have bought the Sam sung Galaxy Note during the samsung promotion period where the offer was free sennheiser headsets with each galaxy note purchase.
Post purchase i have tried redeeming through samsung promo portal but it was not taking my request, hence i called up Sam sung customer care. I lodged my complaint and i followed up multiple times but the Company staff were promising we will get back to you with confirmation but nobody called back.

I have still not received any response and free headset from Sam sung India. This is a pathetic experience and i will not endorse samsung products next time